Chickadee Business Network

Online Your Business Information - Offline Your Office Away from Home


HOME BUSINESS
Tax Advantage
Online Training
Tips for Success
Selling Services
Selling Products
Business Plan -
Marketing Plan -
Operating Plan -
Organization Plan -
Finance Plan -
Feasibility Study -

STEP ONE: Make it Legal
Business License -
Tax ID Number -

STEP TWO: Establish yourself Financially Insurance -
Banking -
Loans -

STEP THREE: Ready for Business

Create Office -
Domain Name -
Hosting Service -
Website -
eMail -
Accept Credit Cards
-
Market Offline -
Market Online -
Advertise -
Follow up -

Manage your Time -
Manage your Money -
Manage your Website -

Manage your Customers -

Domain Name
Web Design
Hosting
Free Email
Merchant's Account

 

Marketing Plan

Why is a marketing plan important? Very few businesses have an accounting plan or manufacturing plan, so why the focus on marketing? Unlike most other aspects of your business, marketing involves risks. There's just no way to know how your advertising is going to work, how your grand opening will go or how much word of mouth you'll be able to generate.

You could ignore it. Many companies blindly carry on, investing more in marketing when sales are good, and cut back when sales drop. When an ad doesn't pull right away it's killed. And when something works, they usually get tired of it and move on to something else. Does this sound as backwards to you as it does to me?

The marketing plan is the first key to success. Zig Ziglar tells the story of the airplane pilot who takes off on a flight from Dallas to New York, gets blown a little off course and returns to Dallas to start over again. Very few flights would ever reach their destination if pilots were this shaky in their ability to deal with setbacks.

The key advantage of a marketing plan is that it will allow you to see the ultimate goal. With the end in mind, minor setbacks and failures along the way help clarify the plan even more. What's more, with a marketing plan in your hands you will be able to measure, record and track how your marketing plan is doing in regards to meeting your goal. You can then adjust, revise or increase certain aspects to reach your goal without disturbing the delicate balance of all the elements of your plan.  

There are 2 main parts of a marketing plan - Identifying your specific market. And Identifying your strategy to reach that market.

Identify your Market Your target market - Identifying your specific piece of the industry market
Your position in the marketplace - Identify your niche, the portion of the target market that is yours uniquely, what specific businesses are your competition to reaching your specific market.

Your market strategy
Your Policies - and market strategy - Identify what you will do to make your product most attractive to your market

We'll go through each of these steps and help you create your own plan. The marketing plan you create will be geared towards a particular product or service. Even though you may have dozens, hundreds or thousands of products, your marketing plan is for ONE product or service.

Potential Market

The size of the total market should be measured in dollars of sales per year, but often to get the dollar figure you first have to estimate the number of potential customers and their average purchases, and then do some calculations. You will split the market with competitors, so market shares become important. Your market share, in turn, will depend on how you compare to your competitors. Following is a list of places to look for figures on the number of customers available and their estimated spending in your field. Record the numbers you find, you will use these, and the source for the marketing plan part of your business plan.

Contact federal, state, and local government agencies for data - particularly helpful are those involved with commerce and economic development, planning, Housing, welfare, labor, census and education many are available online.  
Look for published data in the library - most carry Thomas Register and other reports  
See if there is a trade association for your kind of business and if publishes data  
Check with business faculty at a branch of your local University  
Watch and check out the competition - count the traffic to their site and estimate their sales.  

Internet sources: AllNetResearch: The Superstore for Internet Research
*Forrester Research: Helping business thrive on technology changes
*Idc.com - technology intelligence, industry analysis, market data, and strategic and tactical guidance to builders, providers and users of information technology

 
Summarize your findings
Put all your figures together to find out how much you can expect from your percent of the market
 

What is your target market?

Your target market is your primary customers. Many businesses also draw significant numbers of customers from other - secondary - market segments. While these segments may not be your main source (s) of customers, the total business you could get from these segments can be very important So answer the following questions about both your primary or target customers and any other customers you may find.  

What characteristics define your market?

 
How big and how stable is it? How stable is their purchasing power?  
What do you believe are the most important factors tat influence these secondary customers' purchasing decisions for your kinds of good and services?  
What is the best way to reach or influence these customers?  
What is your niche market - that special group that your product and/or services are specifically geared for.  
Summarize your findings for your marketing plan

 

What is your competition?

To deal with competition, you must understand who your competitors are, how they compete, and how you can make your business different enough to offer more value to your customers. Direct competition offer products and/or services similar to the ones your business sells. Indirect competitors offer products and/or services different from the ones you sell but which to some extent meet the same needs. (I.e.: video rental and movie theaters)

Describe your major direct competition.
List the most important direct competitors by name, indicate how each competes (or is positioned) in the market. Estimate what market share each has.

 
Describe your indirect competition.
When and why do customers turn to the indirect competition?
 
Describe how you will make your business differ from you direct competitors.  
Is there a way you can attract business away from indirect competitors?  
Summarize your Competition:

 

What will be your marketing policies?

You need to establish basic policies in combinations of pricing, promotion, product quality, and customer service, and examine how they differentiate your from the competition. Another important aspect of your marketing policy will be the kind and level of sales effort to be made. The method of selling is to some extent determined by the traditions in your kind of business and to some extent determined by your own personality and sales motivation. Answer these questions and sum them up in a paragraph - for your policy.

What will be the average quality level of your products and/or services and how does this quality level compare to that of your competitors? 

 
How will average prices compare to those of your competitors?  
How will sales be made? How does this compare to the way your competitors make sales?  
If you have sales people, other than yourself, how will they be compensated  
What advertising will you do? What will you spend on advertising? How does it compare to what your competitors do?  
What other promotions will you use to attract customers?  
What level of customer service will you provide?  

  starting your operation plan

 


Training | Resources | Privacy Policy | About | Contact Us
©Chickadee Business Network, LLC